Articles and Resources
Date Fairness.com Resource Read it at: Oct 16, 2012 Greenwashing the Retina MacBook Pro
QUOTE: Apple’s Retina MacBook Pro – the least repairable, least recyclable computer I have encountered in more than a decade of disassembling electronics – was just verified Gold, along with four other ultrabooks. This decision demonstrates that the EPEAT standard has been watered down to an alarming degree.
Wired Oct 04, 2011 Tracking factory slaves across Asia
QUOTE: We traveled to Cambodia planning to tell the story of an escape from modern-day slave labor but what we found were tales of more women trapped in debt-bondage in Malaysia. In Cambodia, we found the women who had escaped, but we also learned about dozens of other workers stuck in similar circumstances, unable to get home unless they paid off their "debt" to a recruitment agency.
CNN (Cable News Network) Feb 22, 2011 Workers Sickened at Apple Supplier in China
QUOTE: 137 workers at a factory here had been seriously injured by a toxic chemical used in making the signature slick glass screens of the iPhone... But in interviews last weekend, nearly a dozen employees who say they were harmed by the chemical said they had never heard from anyone at Apple.
New York Times Jul 01, 2010 The ignominious fall of Dell: Dell may never recover from the revelation that it sold faulty PCs -- and then blamed its customers
QUOTE: what we've learned about Dell recently doesn't qualify as an understandable mistake. Only a rotten company sells defective computers and lies about it.
InfoWorld May 26, 2010 Electronics Maker Promises Review After Suicides
QUOTE: “Foxconn’s production line system is designed so well that no worker will rest even one second during work; they make sure you’re always busy for every second,” says Li Qiang, executive director of the China Labor Watch, a New York-based labor rights group. “Foxconn only values the enterprise benefits but totally ignores the social benefits.” Those claims have been bolstered in recent weeks by some of China’s state-run newspapers, which have published a series of sensational reports about the suicides, alongside exposés detailing what they claim are the harsh conditions inside Foxconn factories.
New York Times Apr 08, 2010 Complicating Relationships in Media: Apple, NY Times Dealings Raise Questions
QUOTE: By appearing on stage at the Apple event and by launching an iPad app that the Times wants to monetize in every possible way — an app from which Apple will likely make money as well — the Times is becoming more of a business partner with a company it covers incessantly.
MediaActive Mar 22, 2010 Your best route to dispute resolution: When things go wrong with a new piece of equipment, you have several options to protect yourself from poor dispute resolution
QUOTE: Gripe Line readers offered several excellent suggestions on what to do if the goods you purchase turn out to be defective and the merchant doesn't want to make it right.
InfoWorld Nov 04, 2009 Cuomo Files Federal Antitrust Suit Against Intel
QUOTE: ...New York’s attorney general, Andrew M. Cuomo, filed a federal antitrust lawsuit Wednesday against Intel, the world’s largest chip maker.
New York Times Oct 23, 2009 Intel Could Face FTC Complaint
QUOTE: Three of the four commissioners in the Federal Trade Commission are in favor of filing a formal complaint against Intel over anticompetitive behavior...
InternetNews Aug 18, 2009 A Scheme For Protecting Content
QUOTE: Intertrust holds a treasure trove of patents that help content owners manage digital rights; it has spent five years and tens of millions of dollars developing a standard called Marlin, which aims to keep content secure in a way that legitimate consumers won't find offensive.
Forbes Aug 07, 2009 EC criticized for conduct during Intel investigation
QUOTE: Did the European Commission overlook some evidence during its antitrust investigation of Intel that might have influenced the outcome of the decision, which went against the chipmaker?
Ars Technica Jul 16, 2009 Scavenging Hazardous 'E-Waste' for a Few Redeemables
QUOTE: Agbogbloshie is one hotspot in a growing mountain of hazardous electronic waste, according to environmentalists...
Washington Post Jul 15, 2009 Labor issues in China continue to plague Apple and others
QUOTE: A new investigation into Chinese labor law disputes reveals that Apple still isn't immune to associations with manufacturing partners that aren't in compliance with laws designed to improve labor conditions for Chinese workers.
Ars Technica Jun 15, 2009 Microsoft Sues Three in Click-Fraud Scheme
QUOTE: AFTER an investigation that took more than a year, Microsoft has filed its first lawsuit over click fraud, where people manipulate clicks on a Web advertisement.
New York Times Nov 08, 2008 Apple Exec Hired From IBM Ordered to Stop Work
QUOTE: IBM contends that Apple will use Papermaster and its stake in P.A. Semi "to design microprocessors for incorporation in a variety of electronic devices, including handheld devices."....Papermaster's lawyers contend the IBM focuses on large enterprise applications for businesses while Apple focuses on consumer electronics.
PC Magazine Apr 08, 2008 The Disappearing PC Benchmark
QUOTE: Am I the only one who's noticed that the once-thriving world of computer-performance benchmark testing has almost completely disappeared? Most benchmark tests are now curiosities. Users are left with no real way of understanding the "real" power of their computers.
PC Magazine Feb 22, 2008 A Method for Critical Data Theft
QUOTE: a simple method to steal encrypted information stored on computer hard disks. The technique, which could undermine security software protecting critical data on computers, is as easy as chilling a computer memory chip with a blast of frigid air from a can of dust remover.
New York Times Feb 08, 2008 More Games Rebate Baiters Play
QUOTE: how many people would remember or notice that the check was not for the right amount?....send a rebate card rather than a check....misfile the claim....rebate forms are printed on ultra glossy stock which cannot be written on with ball point or fountain pens...
InfoWorld Jan 11, 2008 Cuomo Subpoenas Intel Over Antitrust Accusations
QUOTE: The New York subpoenas will seek internal memorandums, billing documents and correspondence between Intel and its customers to determine whether the company engaged in anticompetitive practices — like penalizing customers, primarily computer manufacturers — for buying processors from competitors or improperly paying customers to use Intel chips exclusively.
New York Times Oct 04, 2007 Ten Tips: How to Get What You Want from Tech Support
QUOTE: we have an amazing record for getting exactly what we need from tech support, no matter how resistive, stubborn, or bizarre the rep might be. It's not always easy, and it requires a surprisingly large amount of social engineering, but it is possible and that's what matters. Now we've compiled a list of ten tips, many of which we refer to every single time we contact a tech support flack.
ExtremeTech Aug 17, 2007 Dell, Admitting Managers Inflated Sales Reports, Will Restate Income
QUOTE: The senior management of Dell regularly falsified quarterly returns from 2003 through 2006 to create the appearance that the company had met sales targets...
New York Times Mar 27, 2007 Invasion of the Data Snatchers: Data theft via removable storage devices is a big problem. Are you prepared to prevent podslurping?
QUOTE: Podslurping (a neologism for the illicit copying of data to a portable storage device, such as an iPod) came about with the widespread availability of tiny gadgets with massive storage capabilities and high-speed connections—specifically, USB and FireWire. Endpoint security products, which protect against this kind of misappropriation, tend to be targeted at large enterprises that want to protect sensitive corporate data. Small businesses and individuals are also likely to have data they don't want slurped. Now they, too, can get protection, thanks to the apps reviewed here.
PC Magazine Feb 02, 2007 Dell Faces Lawsuit over Intel Relationship
QUOTE: In the lawsuit...several large investors claim that between February 2003 and September 2006, Dell executives manipulated its accounting practices and issued false public claims about the Round Rock, Texas, PC maker's financial health.
eWeek Jan 29, 2007 Microsoft Answers 'Vista OEM' Questions
QUOTE: For those who don't need a full manual, however, the Windows Vista OEM versions offer substantial savings. Normally, such versions are restricted to "System Builders," not large corporations purchasing thousands or even hundreds of copies of the operating systems through Microsoft's volume licensing programs, but small mom-and-pop computer shops building individual systems for local communities.
PC Magazine Oct 27, 2006 Handicapping Hacker Plays
QUOTE: hackers have been actively targeting customer accounts--not to steal money from them but to use them to pump up thinly traded stocks that hackers can then profit from in their personal accounts.
Forbes Sep 07, 2006 A Board in Need of an Emily Post
QUOTE: The talk yesterday among advisers to corporate America was this: Should what happens in the boardroom stay in the boardroom?...experts argued there could be times and places when there might be some justification for nonfinancial information to be leaked to the news media, including times when the board is struggling with a strong, imperialistic chief executive.
New York Times Aug 03, 2006 FTC says Rambus monopolized chip market
QUOTE: Federal regulators ruled Wednesday that technology developer Rambus (RMBS) illegally monopolized the worldwide market for computer memory chips, driving its stock down more than 25%.
USA TODAY Jul 28, 2006 EU opens unofficial investigation into HD DVD and Blu-ray
QUOTE: The European Commission has launched an unofficial antitrust probe into the two emerging DVD formats championed by Toshiba and Sony, a spokesman said Thursday.
MacWorld Jun 16, 2006 Sweatshop Conditions at IPod Factory Reported
QUOTE: The Mail on Sunday reported that a Chinese factory that manufactures iPods employs 200,000 workers who live in dormitories where visitors are not permitted. Workers toil for 15-hour days for as little as $50 per month, according to the article. As Mac fan sites buzzed with debate over the report, Apple issued a statement saying it is investigating the matter.
Washington Post Jun 08, 2006 Patent Claims Over Apple's IPod Escalate
QUOTE: the company asked the U.S. International Trade Commission to bar Apple from importing portable digital media players that Creative claims infringe on its intellectual property.
Washington Post May 26, 2006 Loading the iPod With Egalitarianism: French Bills Have Firms Singing Blues
QUOTE: songs downloaded from Apple's online music store embedded with code that prevents them from being played on anything other than an iPod....French lawmakers say their bill is enlightened consumerism for cutting-edge technology, an effort to force Apple and other companies to freely compete, rather than relying on techno-secrets to crush the competition.
Washington Post Jan 24, 2006 Licensed Users or Licensed Machines?
QUOTE: ...how users can lose their license to use software because of a hardware problem. Is the real problem confusion over whether software is licensed to the user or to the computer? And is it the customers, or the hardware and software vendors, who are confused about what a license should really mean?
InfoWorld Dec 13, 2005 PCs and Customer Alienation
QUOTE: ...how similar many of the reader tales about Alienware are to Kaner's in terms of involving both faulty hardware and unhelpful support.
InfoWorld Dec 06, 2005 An Unwarranted Microsoft Mouse
QUOTE: Here we've called about a broken product that Microsoft claims has a three-year warranty, that they won't support, and that nobody can provide an RMA number for. After several hours wasted on fixing a $39.00 product that should have been easy, all we've got is a frustrated customer.
InfoWorld Dec 06, 2005 Honey, they shrunk the warranty
QUOTE: On many expensive consumer electronic items and personal computers, warranties are shrinking. Instead of getting a standard one-year warranty for parts and labor, consumers are getting less and are often being pushed by manufacturers and retailers to shell out money for extended warranties that critics say are basically worthless.
Bankrate.com Nov 15, 2005 An E-Cycling Nightmare
QUOTE: Under the guise of bridging the digital divide, affluent nations are using developing countries as toxic waste dumps for their unwanted electronics.
Nation Nov 07, 2005 Dell Has Three Prices For One Part
QUOTE: So, depending upon where on Dell.com you find it -- which depends on your account access -- you can buy the same docking station for $299.99, $348.74, or $417.57!"
InfoWorld Nov 02, 2005 Study of Sony Anti-Piracy Software Triggers Uproar: File-Hiding Technique Alarms Security Researchers; Developer Offers Patch
QUOTE: Privacy and security experts charged that the technology built into many of Sony's music CDs since March is unnecessarily invasive and exposes users to threats from hackers and virus writers.
Washington Post Oct 19, 2005 Sleuths Crack Tracking Code Discovered in Color Printers
QUOTE: ...Electronic Frontier Foundation, a San Francisco consumer privacy group, said it had cracked the code used in a widely used line of Xerox printers, an invisible bar code of sorts that contains the serial number of the printer as well as the date and time a document was printed.
Washington Post Oct 11, 2005 Of Piracy, Motherboards, and Microsoft
QUOTE: In other words, the reader's customer -- who has done nothing wrong other than have a motherboard fail on him -- has the choice of paying ransom to E-Machines or to Microsoft to have a functioning OS again.
InfoWorld Sep 28, 2005 Do you have surge protection?
QUOTE: Our homes now overflow with expensive electronic gadgets and gizmos, all of which can benefit from surge protection....All surge protectors and uninterruptible power supplies, or UPS, are not created equal.
Bankrate.com Sep 13, 2005 Reader Voices: White Box PCs
QUOTE: ...some suspect that another reason the local resellers days are numbered is that Microsoft's "Genuine Windows" activation and validation programs are designed to eliminate them.
InfoWorld Sep 05, 2005 Wiki-izing the Dell Story
QUOTE: ...frustration over Dell's replacement policies for motherboards plagued with leaking capacitors...
InfoWorld Aug 30, 2005 Dell Won't Recall Defective Motherboards
QUOTE: In most businesses, when a product is discovered to have a defect that's likely to cause it to fail, the manufacturer issues a recall for the affected units. Is there any reason that shouldn't be true in the computer industry as well? That's what many IT mangers with large installations of Dell Optiplex GX270 systems have to be wondering right now.
InfoWorld Aug 12, 2005 Mac Hacks Allow OS X on PCs
QUOTE: Companies such as Microsoft and Intel originally laid the groundwork for the TPM. The companies insist the chip is meant to verify trusted computers on a network and prevent malicious code from running on PCs....But critics have called the TPM an anti-competitive device that stifles innovation.
Wired Mar 29, 2005 What Dell Support Thinks of Dell Support
QUOTE: ...Dell technicians would sometimes know right off that a problem required a replacement component, "but we are bound by company policy which prohibits us from dispatching components until we finish the script given us by Dell management,"...
InfoWorld Mar 15, 2005 Unforgotten Thinkpad Password Costs $725
QUOTE: ...it is not my fault they sent me a part to put in and did not tell me to disable system passwords. And they now have replaced a motherboard without my consent...
InfoWorld Sep 07, 2001 New Copyright Bill Heading to DC
QUOTE: "Some parts of this go too far.... Would this mean that if I distributed a file that I received from someone who had broken security technology that I would be breaking the law?"...
Wired Aug 30, 2001 AMD Pulls Out of Intel Speed Race
QUOTE: ...a new measure of compute performance that "end-users can trust." The new metric will not be based on the individual clock speed of the processor, but on overall system performance...
InfoWorld Jan 01, 1111 Safely Donating or Disposing Old PCs
QUOTE: First, computers don't have much trade-in value and you may have to pay to dispose of a system that's more than a few years old. Second, you'll need to identify and copy personal files to the new PC. Third, you must protect yourself by removing any personal information stored on the old computer.
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