Retail Trade / Reselling
Articles and Resources
Date Fairness.com Resource Read it at: Mar 31, 2013 Is A ‘Just Looking’ Fee A Smart Business Decision?
QUOTE: To complicate things even further for brick and mortars, the rise of smartphones has made it easy for consumers to walk into a store, browse the inventory, and comparison shop right from within. Stores risk losing customers to competitors before they’ve even left the store....As of the first of February, this store will be charging people a $5 fee per person for “just looking.”
WebProNews Mar 04, 2013 List Price = Joke Price: 4 Examples of How Original Prices Are Meaningless
QUOTE: ...JCPenney CEO Ron Johnson came clean about how the store’s original prices were fake prices cooked up mainly to make the inevitable markdowns seem more impressive and tempting to shoppers. The strategy is known as “price anchoring,” and it’s standard practice....While the new system sounded great to many consumer advocates, it proved to be a failure with shoppers...
Time Magazine Nov 15, 2012 Wal-Mart Inquiry Reflects Alarm on Corruption
QUOTE: Wal-Mart on Thursday reported that its investigation into violations of a federal antibribery law had extended beyond Mexico to China, India and Brazil, some of the retailer’s most important international markets. The disclosure, made in a regulatory filing, suggests Wal-Mart has uncovered evidence into potential violations of the Foreign Corrupt Practices Act...
New York Times Nov 08, 2012 Popular Wrench Fights a Chinese Rival
QUOTE: “Our situation is an example of why we’re not getting jobs out of innovation,” he said. “When people get the innovation, they go right offshore. What happened to me is what happened to so many people so many times, and we just don’t talk about it.”
New York Times Mar 11, 2012 How Cheap Should Books Be?
QUOTE: A looming lawsuit could solidify Amazon's dominance in the book business. That might be good for readers' wallets, but it also might be bad for readers in the long term. Here 's why.
Atlantic Online, The (Atlantic Monthly) Feb 16, 2012 Discounting Bad Reviews
QUOTE: “If you would like to keep this item, we could refund you $7.99 and offer 1 year warranty. but could you please change the feedback rate to 4?..."...It is hard not to suspect that across the Internet, a lot of unhappy customers are being bought off this way.
New York Times Dec 12, 2011 Amazon Denies It Has a Small-Business Problem (You're the Boss)
QUOTE: For years — since its inception — Amazon has been at implicit war with local brick-and-mortar stores. Last week, the implicit seemingly became explicit when Amazon began a promotion that encouraged customers to check out prices at local retailers and use a specially designed “Price Check” smartphone app to report what they found back to Amazon. Customers who then purchased the same item from Amazon received a 5 percent discount, up to $5.
New York Times Oct 26, 2011 Occupy Wall Street? Who Will Occupy Main Street?
QUOTE: It is becoming commonplace for customers to go into a store, examine a product, get educated by a sales clerk, and go home to order the product online. Instead of feeling bad for taking the time of someone who is trying to make a living, many people feel righteous about it. They say things like, “I’m not going to get ripped off.”
New York Times Oct 21, 2011 What is the Right Solution for Internet Tax? New report says it would encourage competition and help consumers
QUOTE: ...Amazon is pulling the spotlight away from other online retailers, but he is also disturbed that it is making deals with politicians in order to eliminate its tax own burden. The online retailer has been negotiating with states to avoid or delay paying taxes in exchange for investment and jobs in those states.
WebProNews Jul 20, 2011 Scalping Battle Putting ‘Fans’ in the Middle
QUOTE: Over the last decade many states have lifted scalping restrictions, allowing a robust secondary market to develop online. That often pushes ticket prices for the most in-demand shows out of most consumers’ reach, but the market dynamics can also help fans; a StubHub spokesman said that so far this year almost half the tickets there have sold for less than face value.
New York Times Jul 13, 2011 Amazon Takes On California
QUOTE: Amazon said this week that it would push a voter initiative in California that could eliminate sales tax for virtual sellers with only a modest physical presence in the state. Its move instantly escalated the company’s long-running battle with many states over collecting sales tax, taking the question directly to voters. And it has sharply intensified its dispute with physical retailers like Wal-Mart Stores and Target, which have vowed to fight the measure.
New York Times Jun 23, 2011 Let’s Make a Deal, Amazon Tells Texas
QUOTE: Texas has granted sales tax rebates to companies on goods and services they buy, but has apparently never allowed one to stop collecting taxes from its own customers. The Texas Retailers Association blasted the proposed Amazon deal as a carve-out that would leave the state’s brick-and-mortar stores at a disadvantage to the giant Internet retailer.
New York Times Jun 21, 2011 Wal-Mart’s Authoritarian Culture
QUOTE: The underlying issue, which the Supreme Court has now ratified, is Wal-Mart’s authoritarian style, by which executives pressure store-level management to squeeze more and more from millions of clerks, stockers and lower-tier managers. Indeed, the sex discrimination at Wal-Mart that drove the recent suit is the product not merely of managerial bias and prejudice, but also of a corporate culture and business model that sustains it, rooted in the company’s very beginnings.
New York Times Jun 10, 2011 U.S. Senators Want to Shut Down Bitcoins, Currency of Internet Drug Trade
QUOTE: The tone of the senators' letter comes off as though they themselves don't know what entity they want to destroy or how to go about it. Bitcoins, by nature and general practice, are harmless; they're merely an Internet-based alternative to traditional federal banks. Silk Road is what the U.S. government is really after.
PC World May 23, 2011 Union Effort Turns Its Focus to Target
QUOTE: Interviews with 10 of [Target’s] employees suggest that an important issue behind the unionization drive is frustration about being assigned too few hours of work, sometimes just one or two days a week...too few hours to qualify for the company’s health plan.
New York Times May 13, 2011 Google Is Said to Have Broken Internal Rules on Drug Ads
QUOTE: Google allowed rogue online pharmacies to advertise on its site in violation of its own advertising policies, according to one of the companies subpoenaed in the federal investigation of Google’s drug ad sales.
New York Times Apr 03, 2011 Wholesale Robbery in Liquor Sales
QUOTE: The law would protect not small stores and liquor producers, but the wholesale liquor lobby... This proposal would allow discrimination against out-of-state producers and retailers if lawmakers can prove that such laws advance “a legitimate local purpose that cannot be adequately served by reasonable nondiscriminatory alternatives.”
New York Times Mar 02, 2011 Gay Group Joins Fight Against Wal-Mart
QUOTE: “With the expansion of Wal-Mart stores comes the expansion of antiquated employment policies,” the task force said in a statement, “that provide little to no protections for, and at times even hostility toward, their L.G.B.T. employees.”
New York Times Feb 12, 2011 Customer Bites Retailer? That's the Argument
QUOTE: Unless somebody checks the claims’ veracity, he (Richard) said, a seller can earn black marks without doing anything wrong. Worse, because consumers know they can denigrate a seller with impunity, they regard the very threat of negative feedback as leverage — meet my insane demands or I’ll write horrible things about you.
New York Times Feb 01, 2011 An Apple E-Book Rule Tightens
QUOTE: [Apple will] require app developers that sell e-books outside of their iPad and iPhone apps — through a Web site, for example — to also sell the books inside those apps.
New York Times Jan 15, 2011 Can Your Camera Phone Turn You Into a Pirate?
QUOTE: As the technology in cellphones advances, higher-resolution cameras, image-enhancing software and high-clarity screens make it delightfully easy to capture a photograph and view it later. There may not be Web sites devoted to purloined pictures — there are such sites for music or videos — but many people have a cavalier attitude toward using cameras to obtain copyrighted material.
New York Times Dec 20, 2010 Man who wrote 'how-to' for pedophiles arrested
QUOTE: Judd said he was frustrated that Greaves' book was protected under freedom of speech laws, even though it was created "specifically to teach people how to sexually molest and rape children."
CNN (Cable News Network) Jun 03, 2010 Report Warned Wal-Mart of Risks Before Bias Suit
QUOTE: More than six years before the biggest sex discrimination lawsuit in history was filed against Wal-Mart Stores, the company hired a prominent law firm to examine its vulnerability to just such a suit....found widespread gender disparities in pay and promotion at Wal-Mart and Sam’s Club stores and urged the company to take basic steps — like posting every job opening and creating specific goals to promote women and minorities — to avoid liability.
New York Times May 14, 2010 Debit Fee Cut Is a Rare Loss for Big Banks
QUOTE: Retailers have begged Congress for years, in vain, to limit the fees they must pay to banks when customers swipe credit or debit cards...That long record of futility ended in a landslide Thursday night. Sixty-four senators, including 17 Republicans, agreed to impose price controls on debit transactions over the furious objections of the beleaguered banking industry.
New York Times May 02, 2010 Cash-strapped states go online, hoping to tax sales
QUOTE: Online retailers are vehemently fighting the bills, filing lawsuits and severing business ties in states that have passed sales tax legislation. At stake is not only the small discount that many shoppers enjoy, but the low-price business model that fueled the explosive transformation of Amazon and Overstock.com into giants of the $130 billion e-commerce industry.
Washington Post Apr 16, 2010 Put Vendors in Their Place
QUOTE: An army of book sellers set up tables along Fifth Avenue, blocking the sidewalks, collecting no sales tax and paying no property tax, and in some instances selling stolen goods. My concern for a poet’s right to sell his poems by hand (the regulations wouldn’t limit artists who roam with their works) was never meant to encompass commercial vendors appropriating the public right of way for private business use.
New York Times Sep 04, 2009 Privacy Group Asks to Join Google Book Lawsuit As Deadline Approaches (Epicenter)
Wired Aug 20, 2009 The unkindest cuts: Economics focus
QUOTE: Monopoly explanations now compete with theories that see the same behaviour [Discounting] as helpful to consumers. That has made it harder to sort malign from benign business practices.
Economist Aug 07, 2009 EC criticized for conduct during Intel investigation
QUOTE: Did the European Commission overlook some evidence during its antitrust investigation of Intel that might have influenced the outcome of the decision, which went against the chipmaker?
Ars Technica Jun 22, 2009 Is Amazon Taking Over the Book Business?
QUOTE: The Amazonians [amazon.com] are really good at selling books online... But because Amazon is so much better than anybody else at selling books online... it has a lot of power at the negotiating table. All retailers get discounts from their wholesalers, but some publishers think the discounts Amazon asks for are getting too deep. "They're fast approaching the point where we just can't afford to do business with them," says a well-known New York book editor...
Time Magazine Jun 21, 2009 On Culture: Well-Heeled, But With a Bill You Can Foot
QUOTE: No one pretends that a three-inch heel is ever going to be comfortable, but the conventional wisdom has been that an expensive pair of stilettos is going to be more comfortable than cheap ones because all that high-priced engineering is going to make the heel more stable, thus waking walking without tipping over less of a challenge. Women have always known that to be an exaggeration.
Washington Post May 22, 2009 Chrysler Dealers Make Case Against Closings
QUOTE: The calls from Chrysler officials were coming nearly every day...And the message was simple: Take more cars. Many of those fighting the hardest are dealers who recently spent huge amounts of money to stay in the company’s good graces, who sacrificed their own profits to help keep the company intact...only to learn that they were the ones who would not.
New York Times Dec 09, 2008 Car Dealers Brace for Closings, or for a Fight, as Detroit Seeks Help
QUOTE: It is possible fights could erupt between some dealers and the auto companies. Virtually every state has stringent laws that make it difficult for manufacturers to alter dealer contracts, even when they abandon brands, as General Motors is talking about doing. These laws have been a big impediment to auto companies in the past as they sought to cut their dealer networks.
New York Times Dec 04, 2008 Discounters, Monitors Face Battle on Minimum Pricing
QUOTE: companies scour hundreds of thousands of Web sites daily, looking for retailers offering bargains below the "minimum advertised price," or MAP, set by manufacturers on an array of consumer goods....For discounters, the consequences of not respecting MAP are usually speedy and decisive. If the seller is an authorized dealer of the product in question (which means it is bound to honor a MAP agreement), it gets a notice from the manufacturer or NetEnforcers and typically brings its price into line within hours
Wall Street Journal, The (WSJ) Nov 26, 2008 All Fall Down
QUOTE: exposed — using Citigroup as Exhibit A — some of our country’s best-paid bankers were overrated dopes who had no idea what they were selling, or greedy cynics who did know and turned a blind eye. But it wasn’t only the bankers. This financial meltdown involved a broad national breakdown in personal responsibility, government regulation and financial ethics.
New York Times Nov 24, 2008 Store credit cards a good deal?
QUOTE: Consider the following pros and cons before you apply for a store card.
Bankrate.com Nov 19, 2008 City Room: Costco and Food Stamps
QUOTE: Farmers’ markets accept food stamps. The Harlem Fairway accepts food stamps. So does Trader Joe’s in Brooklyn. Even Whole Foods, which has been trying to shake that “Whole Paycheck” image, accepts food stamps. But Costco, the warehouse retailer that made its reputation as the anti-Wal-Mart, generous not only to Costco’s customers but to its workers as well, does not.
New York Times Nov 12, 2008 Hey Priceline, I want my fees back
QUOTE: what happens to all of those extras that get tacked on to your airline ticket. There's a long list of them, including a federal excise tax, a passenger facility charge and a September 11th Security Fee. Do those get sent to the government when you cancel your flight? Or does the airline just pocket them?
CNN (Cable News Network) Oct 10, 2008 Wal-Mart's DRM Nightmare Just Won't End
QUOTE: Wal-Mart has decided to keep the music that it sold wrapped in a layer of copyright protection playable, following a flurry of customer complaints about legally purchased music becoming unplayable.
Wired Sep 02, 2008 City Room: Solidarity for Korean Grocers
QUOTE: ...Korean produce merchants in New York City have often found themselves in conflict with white wholesale distributors, black customers and labor unions representing Hispanic employees, according to a new book by a Queens College sociologist....Among the most interesting insights in the book are Dr. Min’s explanation for why “Korean-black conflicts, which peaked in the later 1980s and early 1990s, have almost disappeared since the mid-1990s,” and his descriptions of how Korean grocers organized themselves to gain more leverage in their dealings with white wholesalers at the Hunts Point Market in the Bronx.
New York Times Jun 16, 2008 Small Publishers Feel Power of Amazon’s ‘Buy’ Button
QUOTE: Amazon, the online retailing giant with a fast-rising share of the consumer book market, has adopted the literary equivalent of a nuclear option for rebellious publishers who balk at its demands.
New York Times May 20, 2008 Gas Station Employee Fired for Fighting Off Robber
QUOTE: SuperAmerica said he violated company policy when he came to his colleague's aid in the early morning of March 26. So instead of accolades, Beverly got the boot. Adding insult to injury, Beverly — who is still looking for another job — has been denied unemployment benefits. He will appeal that decision on June 5.
Fox News Mar 31, 2008 Amazon changes rules for print-on-demand publishers: Online retailer requires POD publishers to use its BookSurge printing service
QUOTE: Amazon.com Inc. has told publishers who print books on demand that their titles will no longer be sold directly through Amazon if they don't use the company's printing company, BookSurge.
Computerworld Mar 25, 2008 Trust, But Verify: Retail salespeople are often well informed, but there are enough predatory types out there to warrant researching purchases beforehand.
QUOTE: [buying cell phones is a] particular concern since they come with required two-year contracts and cancellation penalties. Granted, there's usually a 30-day return policy (20 in the case of T-Mobile). But once that period expires, you're stuck—and there's certainly reason to be worried.
Smart Device Central Feb 08, 2008 More Games Rebate Baiters Play
QUOTE: how many people would remember or notice that the check was not for the right amount?....send a rebate card rather than a check....misfile the claim....rebate forms are printed on ultra glossy stock which cannot be written on with ball point or fountain pens...
InfoWorld Oct 31, 2007 Non-English Speakers Charge Bias in Prescription Labeling
QUOTE: Pharmacies across the city routinely fail to help non-English speakers understand their prescriptions, raising the chances that customers could harm themselves by taking medicines incorrectly, immigrant advocacy groups charge in a discrimination complaint that they plan to file today with the New York attorney general’s office.
New York Times Oct 14, 2007 Stripped-down student protesters rush Macy's aisles: Suppliers exploit Guatemala labor, demonstrators say
QUOTE: But a department store clerk is quick to pick up a phone when he or she sees a half-naked college student dash by complaining that the store's clothes "smell like blood." Sunday evening, store managers declined to comment on the demonstration, and it wasn't clear which -- if any -- of the store's wares were manufactured in the two Guatemalan factories.
Seattle Post-Intelligencer Oct 12, 2007 On the hunt for bargains and treasures
QUOTE: The joy of the hunt and the lure of a bargain seem to be two of the main reasons flea markets are so popular....Rinker advises people to inspect closely before they buy, and never buy anything from a dealer who hasn't put a price tag on the merchandise.
CNN (Cable News Network) Jul 24, 2007 Pressure Builds to Ban Plastic Bags in Stores
QUOTE: fish and birds often die after ingesting discarded plastic bags…. Critics say the ban would be expensive and counterproductive.
New York Times Jun 29, 2007 High Court Overturns Century-Old Antitrust Rule: Manufacturers Gain Say on Retail Prices
QUOTE: The U.S. Supreme Court yesterday overturned a nearly century-old ruling that prohibited manufacturers from dictating the minimum prices retailers must charge for their goods, saying such agreements could spark competition rather than stifle it.
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