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United plan could put huge costs on passengers

Date: July 16, 2009

Author: Alexandra Marks

QUOTE: United notified a small number of travel agents that starting July 20 they would be required to buy tickets for their customers with cash rather than through the airline's credit-card system... Industry analysts and travel agents soon cried foul, saying the move could shift hundreds of millions of dollars in costs from the airline to its passengers and travel agencies.

• Read it: Christian Science Monitor
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Article MetaInformation:

Key People:

• Kevin P. Mitchell
• Senator Ron Wyden Esq.

Key Organizations:

• American Society of Travel Agents (ASTA)
• Business Travel Coalition (BTC)
• First Church of Christ, Scientist The
• United Airlines

Subject & Geographic Categories:

• Abstract Principles
  • Competition
  • Tactics

• Businesses & Organizations
  • Ethics (Organizational)
  • Industry-Specific Issues
    • Transportation/Shipping
  • Professional Relationships
    • Agents/Middlemen (Sales)
  • Sales & Marketing
    • Marketing

• Government & Politics / History
  • Government (General)
    • Government Regulation
      • Business Regulation

• North America
  • United States of America/USA

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