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J. Robert Hunter

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November 2012: '“The insurance companies hand them a manual, and they may not really understand the manual,” said J. Robert Hunter, the director of insurance for the Consumer Federation of America, who has worked for insurance companies and once ran the federal flood insurance program.  “It’s a crash course at that point.”'

October 2007: 'It's possible,' said Robert Hunter, the director of insurance for the Consumer Federation of America. 'We have to wait and see what the statistics are.'

September 2007: 'Insurance companies, which traditionally have made much of their profits by investing premiums until the money was needed to pay claims, are now paying back to policy holders less of the premium money they collect...These trends began well before Hurricane Katrina hit, but the most recent period “has been the worst,” said J. Robert Hunter, director of insurance for the Consumer Federation of America.'

October 2006: 'The industry and the left want a long-term program with some subsidies, but the White House and some Republicans are afraid that it would create another bureaucracy. They want the market to handle it,' says Robert Hunter, director of insurance for the Consumer Federation of America. Major attack could bankrupt insurers

May 2006: What should you as a consumer take away from the hearing testimony? You might start by considering what J. Robert Hunter, former Texas insurance commissioner and currently insurance director for the Consumer Federation of America, had to say: Title insurance is grossly overpriced in most parts of the country. Only one state -- Iowa -- has banned the sale of private title insurance altogether and replaced it with a state-administered insurance fund. Guess what? Title premiums there are 'less than half' what they cost elsewhere, according to Hunter -- and there no kickbacks, splits or skullduggery.

January 2006: '"Contingency fees come in two types: "steering" commissions for signing customers with a particular carrier, and profit-based commissions, when clients don't file a lot of costly claims. The concern with the former is that unscrupulous agents push certain policies to reap larger commissions; with the latter, they might delay or discourage claims. "It doesn't mean that this happens often," says CFA Insurance Director J. Robert Hunter. '


RoleNameTypeLast Updated
Organization Executive (past or present) Consumer Federation of America (CFA) Organization Feb 7, 2006
Organization Executive (past or present) Texas (State Government) Organization May 7, 2006

Articles and Resources

Date Resource Read it at:
Nov 09, 2012 After the Storm: Your Homeowner’s Claim (Your Money)

QUOTE: Many victims of Hurricane Sandy are novices when it comes to catastrophic insurance claims. So to see what sort of resistance they should expect shortly, I turned to the lawyers and adjusters-for-hire who do nothing but negotiate with insurance companies all day long.

New York Times
Oct 23, 2007 The next battle for wildfire victims: Insurance: Consumers could get stiffed on reimbursement for razed homes, and even get dropped by their insurance companies, consumer advocates warn.

QUOTE: Consumer advocates warn that insurance firms could take a hard line with their policyholders in the wake of the wildfire disaster, by skimping on claim payments or going so far as to refuse to write new policies altogether.

CNN (Cable News Network)
Sep 03, 2007 Insurers Bear Brunt of Anger in New Orleans

QUOTE: Insurance companies may have paid out $11 billion to Louisianians in the two years since Hurricane Katrina, but they have also become a new villain in the tales people tell about the slow recovery here. Every neighborhood is full of horror stories about companies that reneged on their promises, offered only pennies on the dollar in settlements, dribbled out payments, deliberately underestimated the costs of repairs, dropped longtime customers and sharply increased the price of coverage.

New York Times
Oct 30, 2006 Who should insure against terrorism? Terrorism insurance promotes economic stability. But some disagree on the government's role.

QUOTE: the Terrorism Risk Insurance Act (TRIA) - was temporary. And while the law has been extended once, it will expire at the end of 2007. Now an ideologically charged debate has sparked about whether the federal government should have a permanent role in the terrorism insurance business. The debate comes down to who should provide such insurance: the private marketplace or a public-private partnership?

Christian Science Monitor
May 06, 2006 Mounting Troubles With Title Insurance

QUOTE: Have you ever looked at the fees associated with a home purchase and wondered: Why am I paying so much for title insurance?....To what degree do illegal ties among real estate agents, mortgage brokers, home builders and title agents inflate the premiums that home buyers pay at closing?

Washington Post
Mar 21, 2006 Geico's Risk Criteria Challenged: Insurer Denies That Education and Occupation Are Used to Discriminate

QUOTE: According to an internal Geico document, the auto insurer uses drivers' levels of education and occupations in setting insurance rates. As a result, Consumer Federation of America argued, blue-collar workers with relatively low levels of education sometimes are charged almost twice as much as better-educated professionals, based on those criteria.

Washington Post
Jan 10, 2006 10 Things Your Car Insurer Won't Tell You

QUOTE: commissions have landed the commercial insurance industry in hot water with New York Attorney General Eliot Spitzer. But auto policyholders may be surprised to learn that some of the same issues afflict the car insurance industry.

Smart Money